At CarolDox, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, phone number, and billing information provided during account creation or when purchasing services.
b. Non-Personal Information
- Browsing data such as IP address, browser type, device information, and cookies to improve your user experience.
c. Uploaded Content
- Images and files uploaded for editing services. These are stored securely and are only used for delivering the requested service.
2. How We Use Your Information
Your data is used for the following purposes:
- To process and complete your orders.
- To improve the quality of our services.
- To provide customer support and respond to inquiries.
- To send notifications about updates, offers, and promotions (only if you’ve opted in).
- To ensure compliance with legal obligations.
3. Data Sharing Policy
We do not sell, trade, or share your personal information with third parties, except:
- When required to comply with legal obligations or court orders.
- With trusted third-party partners necessary for payment processing or service delivery, under strict confidentiality agreements.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:
- SSL encryption for secure data transmission.
- Regular security audits of our systems.
- Limited access to personal data by authorized personnel only.
5. Retention of Data
- Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy.
- Uploaded files and images are stored for 30 days after service delivery and then permanently deleted from our servers.
6. Your Rights
As a user, you have the following rights:
- Access and Update: Request access to or update your personal information.
- Data Deletion: Request the deletion of your personal data and uploaded content.
- Withdraw Consent: Opt out of promotional emails at any time by clicking the “unsubscribe” link.
7. Use of Cookies
Our website uses cookies to enhance user experience and track website performance. You can control cookie preferences through your browser settings.
8. Changes to This Policy
CarolDox reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and significant updates will be communicated via email.
9. Contact Us
If you have any questions about our Privacy Policy or how your data is handled, contact us:
- Email: support@finorlc.com
- Phone: +1 (332) 253 5223
Your trust is important to us, and we are committed to maintaining the confidentiality and security of your information.